HGTV Magazine (1-year)

I purchased a non-renewing subscription last year. The subscription was set to run from November 2012 to November 2013. In October 2013, I received the following letter from HGTV Credit & Collection Department:

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Dear ...

Your delinquent account with us has been brought to my attention for collection.

"Subscription Suspended for Non-Payment", that's what our records reflect. When we agreed to bill you later, we anticipated that you would forward payment upon receipt of our invoice. A review of our files shows that you have failed to respond to our numerous requests for payment.

Take a moment now to settle your obligation with us and we will promptly reinstate your subscription.

Sincerely,

HGTV Magazine
Customer Service

P.S. To pay online go to pay.hgtvmag.com
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I never agreed to a renewal. It appears that the business practice used by this publisher is to scare people in to renewing by sending them a credit/collection letter. HGTV has forever lost my business and I will never recommend them to anyone. I've canceled my subscription via Amazon. Only time will tell if they use low-ball business tactics by sending this to an outside collection agency.

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